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Free Ground Shipping is Provided for Orders Placed in the U.S. over $100.
With her enigmatic smile and pale pink color, Luisa the Axolotl stuffed animal looks as if she could be a fairy creature! We’ve reimagined this whimsical salamander species as a cuddly plush companion who’s ready for hugs. Luisa’s cloud soft plush materials feature a rosy hue and are decadently soft to the touch. Coral colored feathery gills accent either side of her face and lend a fanciful appearance, while luminous, rose tinted eyes glow brightly in the light and bring our amphibious friend to life. Luisa’s dorsal fin is depicted with gauzy tulle that runs down her back and along the length of her tail. Capture this enchanting creature for yourself and she’ll share her magic with you!
Style: 4655
UPC: 767548155714
All orders are processed within 1-5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Flat-rate shipping is available for $9.95 for orders placed in the U.S.
Heavy-goods shipping for oversized items is available for $29.95 for orders placed in the U.S.
Free ground shipping is provided for orders placed in the U.S. over $100.
International shipping is available for $29.95 (standard) & $49.95 (heavy goods) for orders placed outside of the U.S.
*Free Shipping Not Applicable for Oversize items, International Shipping, or Fragile Items requiring extra packaging services.
You can skip the shipping fees with free local pickup at our Harrison Ave. location. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1-5 business days. We will send you an email when your order is ready along with instructions.
Our in-store pickup hours are 10 a.m.- 6 p.m. Monday-Saturday, & 10 a.m. - 2 p.m. on Sundays. Please have your order confirmation email with you when you come.
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 14 days of receiving your shipping confirmation email, please contact us at thecustomerservicemuffins@gmail.com with your name and order number, and we will look into it for you.
For some merchandise returned within 30 days of delivery date, a refund will be issued to the original form of payment at the original selling price.
If returned within 45 days, a store merchandise credit will be issued at the original selling price.
Jewelry purchased via online store can be returned for a refund within 14 days of purchase in the original condition. Jewelry is not refundable after 14 days. Jewelry purchased in store is final sale, with few exceptions.
Christmas items are final sale.
This refund policy excludes SALE and discounted purchases. All SALE purchases and all other discounted purchases are final sale, and no returns will be accepted.
Reusable & protective face masks are a final sale and cannot be returned or exchanged.